Custer State Park Resort Revenue Hits Milestone
A popular South Dakota state park maintained profitability but never really flourished. Untapped potential and the challenges of seasonality prevented the property from becoming all it could be.
There is no one on our team that hasn’t had at least ten years of industry experience. Which in our industry, says something.
Tom Biegler, Chief Executive Officer and President of Regency Hotel Management
We've been creating a welcoming atmosphere and positive experience for properties since 1965. In that time, our industry has changed a lot—but our values have stayed the same.
Regency has always focused on helping properties live up to their fullest potential. What started as one lender needing assistance with a few properties has since become the complete turnaround of more than 100 properties in 38 states.
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We and our affiliates are consistently recognized for hotel management expertise, but we wouldn't be able to do it without our employees, customers, and clients. Regency prioritizes the exceptional service and satisfaction that make people feel at home, because that's what makes a quality experience.
Each employee receives hands-on training that boosts their confidence and commitment to customer satisfaction—just ask one of the 6,000 (and increasing) hospitality professionals we've already trained. Our key leadership team has been with us for a long time, allowing us to consistently instill Regency's core values and keep our traditions alive.
We take a unique approach to each property’s needs, and we’re always ready for anything: whether it’s management or ownership. Our team members are experts in their disciplines, and most have been with us for 20 years or more. Any service you need will be met with the industry's best insights and a helpful partnership that works toward your success.
See what our services can do for your property, or get in touch with us to learn more.
A popular South Dakota state park maintained profitability but never really flourished. Untapped potential and the challenges of seasonality prevented the property from becoming all it could be.